Solutions

Solutions:

Safety & Risk Mitigation

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Video-Based Safety
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Auto Glass Claims Management
Enhance your glass repair & replace efficiency by connecting with a marketplace of 6,000 glass service providers.

Intelligent Triage™
Assess if a vehicle is a total loss or repairable with expert analysis from FNOL, utilizing customer-submitted photos.

Triage

Guided Image Capture
Enhanced damage detection – guiding consumers on a simplified photo-taking process on their mobile phones at FNOL.

Typical Market Value
Leverage our large proprietary database to obtain a fast vehicle valuation report with OE detail to drive decision-making.

Intelligent Triage™
Assess if a vehicle is a total loss or repairable with expert analysis from FNOL, utilizing customer-submitted photos.

Total Loss

AudaVIN | VIN Decode
Retrieve the vehicle’s DNA from the manufacturers’ build sheet data by taking a photo of the VIN with your mobile phone.

Autosource | Vehicle Market Value
Get access to reliable, local and fair Vehicle Market Value fueled by a large and trustworthy proprietary database.

Total Loss Specialty Valuations
Extensive range of manually conducted Total Loss Valuation Services for Specialty Vehicles, inc. boats, farm equipment, RVs, etc.

Estimating

Qapter Intelligent Estimating
Obtain automated, line-by-line vehicle repair estimates and optimal repair methods from damage photos.

Qapter Mobile Inspection
An easy-to-use, guided solution to take photos of the vehicle damage and obtain a preliminary estimate in just minutes.

XpertEstimate
A turnkey virtual appraisal service delivering estimate review by licensed adjusters for efficient and reliable auto damage estimates.

Repair

Shop Manager
Auto Repair Shop Management solution for operation profitability, inc. generating repair orders, jobs, review inventory, etc.

AutoWatch | Repair Status
A solution for repair technicians to upload vehicle photos and repair status for their customers to view at any time.

APU | Parts Procurement
Obtain access to up-to-date parts quotes and guaranteed quality, for aftermarket parts, recycled and alternate OE.

Auto Glass Claims Management
Enhance your glass repair & replace efficiency by connecting with a marketplace of 6,000 glass service providers.

Settlement

Autosource | Vehicle Market Value
Get access to reliable, local and fair Vehicle Market Value fueled by a large and trustworthy proprietary database.

Subrogation
Our team of material damage experts efficiently handles subrogation responses for carriers, dealing with third-party demands.

Desk Review
Our experts perform desk review of damage estimates on behalf of carriers, working directly with repair facilities.

Sustainability

Sustainable Estimatics
Analyze and measure the emissions in the value chain of the auto claims and repair journey, to minimize CO2e emissions.

Analytics

Analytics
A data-powered solution that provides insights and metrics to monitor, measure and manage performance effectively.

BPO Solutions

Analytics
A data-powered solution that provides insights and metrics to monitor, measure and manage performance effectively.

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Products

Products:

Intelligent Triage™
Assess if a vehicle is a total loss or repairable with expert analysis from FNOL, utilizing customer-submitted photos.

Auto Glass Claims Management
Enhance your glass repair & replace efficiency by connecting with a marketplace of 6,000 glass service providers.

Guided Image Capture
Enhanced damage detection – guiding consumers on a simplified photo-taking process on their mobile phones at FNOL.

Typical Market Value
Leverage our large proprietary database to obtain a fast vehicle valuation report with OE detail to drive decision-making.

AudaVIN | VIN Decode
Retrieve the vehicle’s DNA from the manufacturers’ build sheet data by taking a photo of the VIN with your mobile phone.

Autosource | Vehicle Market Value
Get access to reliable, local and fair Vehicle Market Value fueled by a large and trustworthy proprietary database.

Total Loss Specialty Valuations
Extensive range of manually conducted Total Loss Valuation Services for Specialty Vehicles, inc. boats, farm equipment, RVs, etc.

Qapter Intelligent Estimating
Obtain automated, line-by-line vehicle repair estimates and optimal repair methods from damage photos.

Qapter Mobile Inspection
An easy-to-use, guided solution to take photos of the vehicle damage and obtain a preliminary estimate in just minutes.

XpertEstimate
A turnkey virtual appraisal service delivering estimate review by licensed adjusters for efficient and reliable auto damage estimates.

Shop Manager
Auto Repair Shop Management solution for operation profitability, inc. generating repair orders, jobs, review inventory, etc.

APU | Parts Procurement
Obtain access to up-to-date parts quotes and guaranteed quality, for aftermarket parts, recycled and alternate OE.

AutoWatch | Repair Status
A solution for repair technicians to upload vehicle photos and repair status for their customers to view at any time.

Direct-Hit®
Providing repair information for automotive service, maintenance, and repair industries, as well as individual hobbyists.

Subrogation
Our team of material damage experts efficiently handles subrogation responses for carriers, dealing with third-party demands.

Desk Review
Our experts perform desk review of damage estimates on behalf of carriers, working directly with repair facilities.

Sustainable Estimatics
Analyze and measure the emissions in the value chain of the auto claims and repair journey, to minimize CO2e emissions.

Analytics
A data-powered solution that provides insights and metrics to monitor, measure and manage performance effectively.

Marketing Services
Tap into a full suite of marketing solutions executing communication for you. From website design to email campaigns, SEM, etc.

FNOL Contact Center
Exceptional customer service with round-the-clock First Notice of Loss support, be it for accidents or a catastrophic event.

Managed Repair
Comprehensive managed repair service for carriers, through our shop network: estimate review, rental coordination, payments, etc.

Diminished Value
An expert-led service for negotiating diminished value claims based on carrier-provided guidelines and calculations.

Total Loss Valuations
Our extensive vehicle database enables you to receive reliable, regionally adjusted, fair market valuations of total losses.

eProperty | Water Mitigation
Licensed adjusters conduct desk audits for water mitigation claims, delivering detailed reports and thorough analytics.

Customer Support
Our team expertly supports your client’s needs, handling inquiries or complaints and delivering an exceptional experience 24/7.

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Resources

Resources

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About Us

SmartDrive

Ensure your drivers’ safety, keep up with compliance, take a deep dive into transportation data

Introduction

Driving insights never before possible

The SmartDrive® video-based safety program and transportation intelligence platform transform fleet performance. Combining video safety, advanced analytics, telematics and compliance applications from a single box, SmartDrive’s converged solution is the preferred solution that businesses rely on to transform their fleet’s safety.

Prevent collisions/lower risk

Eliminate the risky driving that leads to collisions, by improving driver performance.

Protect fleet and drivers

Uncover what really happened – prevent collisions, exonerate drivers, identify your highest risks and reward safe driving.

Improve the bottom line

Unlock fleet safety, and lower operational costs and idling expenses, with prescriptive insights and predictive analytics.

Second part

Benefits

Video in minutes not days

Get the information you need, when you need it most – keeping your drivers and your fleet safe.

A unified view that eliminates guesswork

Gain immediate insight with a complete picture of vehicle, driving and active safety system performance.

Never miss the “hard to get”

Improve fleet operations visibility by capturing low-impact, sideswipe and backing collisions; monitoring compliance; and improving security with extended video.

Prioritize risk that saves you time

Immediately focus on what’s important with a managed service that delivers a consistent process every time.

Capabilities

Programs for Every Fleet

Discover the powerful combination of video analytics and program flexibility that’s changing the game for fleets everywhere.

Video-Based Safety

Protect your drivers with a video safety program that improves driving skills and lowers collision costs.

Transportation Intelligence

Transform performance with analytics for fleet safety and actionable insights across the complete driving experience.