Virtual Load View load tracking software from Omnitracs streamlines load management and improves customer service by automatically and securely sharing tracking information with your third-party partners. Everyone who needs to know what’s going on with a shipment gets accurate load tracking information and regular updates without the use of manual tracking and call centers, which are inefficient, expensive, and prone to errors.
Brokers without direct access to a carrier’s fleet data are forced to work with costly call centers to plan loads, track truck positions, contact drivers, act on problem loads, and analyze historical data. Virtual Load View can reduce real-time load tracking costs by up to $50k annually.
Keep customers up to date
Customers want to stay informed. Personalized automatic updates reassure impatient customers waiting for a shipment without their needing to call to ask what’s going on, improving customer satisfaction.
Carriers can simplify real-time updates
Carriers increase their value to brokers and shippers by providing near real-time visibility into the progress of their shipments. This visibility also cuts back on the “Where’s My Stuff” phone calls that unnecessarily take up everyone’s time.
Reduce overhead wasted on manual tracking
For brokers and shippers, Omnitracs load-tracking software reduces the overhead they have to absorb to track loads brokered out to third parties while providing regular position updates.
Seamless integration and no hardware to install
Virtual Load View mechanisms gather location and other information through apps that run on Android and IoS devices and several other platforms. No additional hardware is required to be installed, and the load-tracking software easily integrates with your current back-office systems.
